In compliance with the Michigan Mental Health Code, the Recipient Rights Office advocates for people who receive mental health services and for applicants, by offering recipient rights protection. The Recipient Rights Office meets these requirements through prevention, such as training and monitoring and through complaint resolution. This process may include: problems of abuse and neglect, confidentiality, dignity and respect, person centered planning, or other rights violations.
When you receive mental health services from LifeWays and our Provider Network, your rights are guaranteed by Michigan’s Mental Health Code, other provisions of law, and the Constitutions of Michigan and the United States. You retain all rights, benefits and privileges guaranteed by law, such as:
You are considered legally competent, unless there has been a court decision of incompetence, and a guardian has been appointed. Certain rights may be limited by law, state or federal regulation, or by court decision.
You have the right to receive treatment suited to your individual condition. This treatment must be according to a written plan of service that was developed in a timely manner through a person-centered planning process. You have the right to be treated with dignity and respect while receiving services in a safe, sanitary and humane treatment environment where you are free from abuse and neglect. You have the right to not be identified as receiving mental health services or have information about your services released without your permission.
Click here to download a copy of Your Rights When Receiving Mental Health Services in Michigan, distributed by the Michigan Department of Health and Human Services (MDHHS). Sus Derechos cuando recibe serviciosde salud mental en el estado de Michigan.
Abuse & Neglect Poster (Requirements for Reporting)
Bill of Rights
Residential Bill of Rights
Code of Responsibilities
Protected Health Information Consent Tool
Recipient Rights Check Request Form
Recipient Rights Complaint Form
Whistleblower's Protection Act
Are you registered to vote - Hillsdale County
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Purpose: In accordance with the Michigan Mental Health Code, LifeWays Community Mental Health Board appoints a Recipient Rights Advisory Committee consisting of primary consumers, family members and community members representing various perspectives of the Community Mental Health Board.
Structure: A Chairman is appointed by the LifeWays CMH Board and at least 1/3 of the membership shall be primary consumers or family members and of that 1/3, at least 1/2 shall be primary consumers.
Would you like to become a member of RRAC? Click here to download the application or contact Angie O'Dowd for more information.
Recipient Rights Orientation
**UPDATE TO PROCESS**
Please remember it is a Mental Health Code requirement that all LifeWays and LifeWays Network Provider employees receive Recipient Rights training within 30 days of hire.
Classroom style/face-to-face orientation has been discontinued. Orientation is now offered online through Relias. Providers will create a Relias account for every new hire and enroll them in the Recipient Rights Orientation training plan, which consists of these three modules:
LifeWays Recipient Rights
Writing Effective Incident Reports
If you need assistance with Relias, please contact Conner Gibbons, Administrative Assistant for Contracts and Provider Network Management, at firstname.lastname@example.org or 517-796-4509.
Orientation will be considered completed when the employee has successfully completed all three modules.
Our goal is to help each provider, staff, and contractor understand Recipient Rights in a way that supports quality care and service to our Recipients.
Recipient Rights Annual Training
The Annual Training Fairs have been discontinued. Annual Training is now offered online through Relias. Annual training may be completed any day during the month it’s due. The module is titled:
LifeWays Recipient Rights Training
Click here for Relias.
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Angie O'Dowd, Recipient Rights Officer
Kaitlin Burnham, Recipient Rights Specialist
Kristi Benn, Recipient Rights Specialist
Audra Hornbeck, Administrative Assistant