LifeWays Essential Service Offerings During COVID-19 Outbreak March 31, 2020 LifeWays will continue to offer essential services and utilize telehealth where possible. As always, please continue to use our 24/7 Access Crisis Line at 1 (800) 284-8288 for access to services, telehealth, crisis concerns, and all other questions. Access/Intake Assessments: To be via telehealth. Crisis Line 1 (800) 284-8288: Continues as usual. Crisis R&R: Closed until further notice. Hospital Pre-Screens: To be done telephonically in conjunction with Emergency Department staff. Mobile Crisis Teams: Contact the crisis line and you will be connected to a crisis team member for appropriate intervention. Psychiatric Evaluations: Telephone pre-screen to determine the need to be present otherwise will be conducted via telehealth Medication Reviews: to be conducted via telehealth. Outpatient Therapy: appointments continue as scheduled but will be done telephonically or via video platform. Wellness Activities: Cancelled until further notice. Wellness Coach will contact consumers via telephone to check in. Case Management: appointments continue as scheduled but will be done telephonically or via video platform. Integrated Health Coordination: Will continue care management telephonically. Injection Clinic: Medical Services will continue to provide urgent injections by appointment only. When you come into LifeWays for an injection in Jackson, go to the back of the building and enter under the Center for Family Health awning and a staff person will help you. When you come into LifeWays for an injection in Hillsdale, you may enter through the main entrance and a staff person will help you.