LifeWays News

LifeWays Essential Service Offerings During COVID-19 Outbreak

March 31, 2020

LifeWays will continue to offer essential services and utilize telehealth where possible. As always, please continue to use our 24/7 Access Crisis Line at 1 (800) 284-8288 for access to services, telehealth, crisis concerns, and all other questions.

  • Access/Intake Assessments: To be via telehealth.
  • Crisis Line 1 (800) 284-8288: Continues as usual.
  • Crisis R&R: Closed until further notice.
  • Hospital Pre-Screens: To be done telephonically in conjunction with Emergency Department staff.
  • Mobile Crisis Teams: Contact the crisis line and you will be connected to a crisis team member for appropriate intervention.
  • Psychiatric Evaluations: Telephone pre-screen to determine the need to be present otherwise will be conducted via telehealth
  • Medication Reviews: to be conducted via telehealth.
  • Outpatient Therapy: appointments continue as scheduled but will be done telephonically or via video platform.
  • Wellness Activities: Cancelled until further notice. Wellness Coach will contact consumers via telephone to check in.
  • Case Management: appointments continue as scheduled but will be done telephonically or via video platform.
  • Integrated Health Coordination: Will continue care management telephonically.
  • Injection Clinic: Medical Services will continue to provide urgent injections by appointment only.
    • When you come into LifeWays for an injection in Jackson, go to the back of the building and enter under the Center for Family Health awning and a staff person will help you.
    • When you come into LifeWays for an injection in Hillsdale, you may enter through the main entrance and a staff person will help you.

 

 

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