Contact

Whether you'd like an answer to a behavioral health question, have a concern about the services you are receiving, or are wondering about an upcoming training or event, we want to hear from you. Please fill out the confidential contact form below and someone from our Customer Services department will connect you with a person at LifeWays who can help. If you would like to get in touch with someone right away, please call our Customer Services departments at 517.780.3332 or you can call 517.789.1209 for a LifeWays directory.

Contact Form


Jackson Office

1200 N. West Ave.
Jackson, MI 49202
Hours: Monday-Friday 8am-7pm
Access Phone: 517.789.1200
Physician Unit Phone: 517.796.4540
Administrative Phone: 517.789.1209

Hillsdale Office

25 Care Dr.
Hillsdale, MI 49242
Hours: Monday-Friday 8am-6pm
Access Phone: 517.439.2641
Physician Unit Phone: 517.439.9327


Directory

Access Department & Crisis Center: 517.789.1200 / Jackson Fax: 517.789.1276 / Hillsdale Fax: 517.439.3339<

Central Michigan 2-1-1: Dial 2-1-1 / Fax: 517.789.1271

Corporate Compliance: 517.789.2485

Critical Incident Stress Management (CISM) Team : 517.796.4533

Customer Services : 517.780.3332 / Fax: 517.789.1271

Finance : 517.789.1299 / Fax: 517.796.4532

Governance & CEO Office : 517.789.1208 / Fax: 517.796.9426

Human Resources : 517.796.4525 / Fax: 517.796.9426

Intensive Crisis Stabilization (ICS) Team : 517.789.1200

LEO (Electronic Medical Record) Help Desk : 517.780.3367

Meeting Room Requests : 517.780.3332

Network Contracts : 517.789.1299 / Fax: 517.796.4532

Outpatient Services : 517.789.1291/ Fax: 517.796.4575

Medical Services : 517.796.4540 / Jackson Fax: 517.796.4517 / Hillsdale Fax: 517.439.3339

Project Access : 517.796.4511

Public Relations & Media Liaison : 517.789.2490

Quality Improvement : 517.796.4506

Recipient Rights : 517.789.1237 / Fax: 517.789.7564

Self-Determination : 517.780.3371

Strategic Relations : 517.789.1290 / Fax: 517.789.1271

Technology Services : 517.780.3367

Utilization Management : 517.796.4574 / Fax: 517.789.1282

For a directory by staff member, please call the LifeWays business line at 517.789.1209 or toll-free at 866.630.3690.